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months (routing and account) and this month was returned. Has there been a merger or change in the routing number? I'm trying to get some answers for him so we can let him know what he needs to do to follow up on his end.
Beverly, Valdosta, GA
March 24, 2016 06:01:15 PM
In reply to Beverly, Valdosta, GA
Good of you to contact us on TD Helps, Beverly! We'll be glad to point you in the right direction today.
If you are having difficulties making a deposit, we recommend contacting our customer or having our customer contact us to verify the account and routing number. Our customer can connect with us 24/7 at 888-751-9000 or by visiting us at any TD Bank during lobby hours. Click here: http://bit.ly/TDStores to find a TD Bank near you.
Please note that we are unable to verify account numbers over the telephone and if our customer is unsure of their full account number, it would be necessary for them to visit a Store location during lobby hours.
Hope this information is useful and enjoy the rest of your day, Beverly! Take care.
Katherine G, Mount Laurel
March 24, 2016 06:04:57 PM