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On Thurs. 2/18/2016 around 9:30 am, I Chuck mistakenly called a number because I had a message about my computer had a virus. I bailed out when they wanted to charge for a remedy and I had no time to wait. Since then, our facebook account will not work, our Capitol One account will not open, and we can not access the TD account.
PLEASE PROTECT OUR BANK ACCOUNTS: SAVINGS AND CHECKING
IT IS OK TO DEAL WITH BELMONT SAVINGS BANK WHO HAS APPROVED US FOR A HOME EQUITY LOAN AND NEEDS INFORMATION TO PAYOFF THE CURRENT HOME EQUITY LOAN WITH TD BANK.
Charles, North Andover, MA
February 21, 2016 10:50:56 PM
In reply to Charles, North Andover, MA
Thanks for joining us here at TD Helps, Charles.
We're sorry to hear that your computer may have been compromised; but we certainly understand your concern and would like to help. We invite you to connect with our 24/7 tech Support specialists at 800-493-7562. After account verification, we'd be happy to help.
If you prefer, you may also visit us during lobby hours at any TD Stores. Please visit http://bit.ly/TDStores to find the location closest to you.
Additionally, we invite you to take a look at http://bit.ly/1pxZPLh for information on Security FAQs that may help if you have more questions or concerns. We also encourage you to check out this link for more details about Identity Protection Resources: http://bit.ly/1sfKEnw.
We hope this helps, Charles. Let us know if you need anything else.
Shanika A, Mount Laurel
February 21, 2016 10:51:23 PM