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into my personal account the business account id & password shows up, now I am unable to log into my personal account. We have a two accounts, a business account and a personal account. The business account's id and password was saved, now when I try to log into my personal account, the business account id & password shows up, now I am unable to log into my personal account using my pervious id & password. Please Help.
March 29, 2016 09:12:17 AM
In reply to Lionel, Teaneck
Thanks for coming to TD Helps with your question, Lionel.
We encourage you to reach out to a Banking Specialist at 888-751-9000 so that we may troubleshoot this issue with you. Since this is considered an unsecured forum, this would be the best way to assist you with any User Name or Password issues you may be having. Also, if you're having any trouble with the Security Questions on your online profile, a Banking Specialist can reset your login information during your call if necessary.
Our Specialists are available 24/7 and, after proper account verification, would be happy to help resolve the issue you're experiencing. Also, you could visit us at the nearest TD Bank Store during lobby hours for assistance if you'd prefer to. To find the nearest location, please visit http://bit.ly/TDStores.
In case this may be regarding your TD Business Direct account, please reach out to a Small Business Banking Specialist at 800-493-7562, option 3. Or, if you're experiencing trouble logging into your profile on www.tdcardservices.com, you should contact a TD Credit Card Specialist at 888-561-8861. Both are available 24/7 for you to reach out to when it's most convenient.
We appreciate your visit, Lionel.
Alara B, Mount Laurel
March 29, 2016 09:12:36 AM