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Need to change address on multiple business accounts. We moved and the mail forwarding will soon end. It is the same address for all of the accounts. What is the procedure to change addresses?
Susan, New Haven
October 18, 2017 11:51:25 AM
In reply to Susan, New Haven
Good morning, Susan, and welcome to TD Helps!
We're sorry to hear that you're having trouble changing the address for your business, and we'll be more than happy to help.
At this time, the easiest way to update any information for your business, including your address, is to visit a TD Store location. It looks as though you may be contacting us today from New Haven, CT, and if this is the case, we're happy to announce that we have a couple Store locations in your area! Feel free to check out the link here: https://go.td.com/2xNQKnw for more information on these locations.
However, we know that running a business can take up a lot of your time, and if you're unable to visit a TD Store location, we completely understand. If you'd like, you may also update your address via your TD Bank BusinessDirect. To log in, feel free to use the link here: https://go.td.com/1rvBmq8. If you need to sign up for BusinessDirect, please click here: https://go.td.com/1yFjcDN instead. After entering in all the required information, a confirmation e-mail will be sent confirming your User ID, as well as your password, and we ask that you please allow 2 business days for this to be completed.
When you're able to log into your BusinessDirect, from the 'Accounts' section, you'll want to click on the hyperlink that reads 'Update address and phone.' From here, you can then select which accounts you would like to have this change reflected on, and then proceed to enter in your new address. You may even update the phone number we have on file for your business, and the e-mail.
If you have any questions at all, while our Small Business Banking Specialists are unable to update your information over the phone, they're always happy to help answer any questions or concerns you may have. For your convenience, they are available 24 hours a day, 7 days a week, and can be reached at 1-800-493-7562, option number two.
We sincerely hope this helps, Susan. Please don't hesitate to let us know if we can answer any additional questions, and we hope you enjoy the rest of your day.
Brittany M, Mount Laurel
October 18, 2017 11:52:06 AM