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transactions are approved and on a few embarrassing times not approved. Can a note be placed on this Visa cc that says we reside in Tokyo. While living here in Tokyo, I want the security to know, that if I choose to charge an item, it won't be declined. Please review my repayment history and you will see, I've been an excellent TD Visa card member.
Fred, Tokyo, Japan
October 9, 2014 10:55:51 PM
In reply to Fred, Tokyo, Japan
Welcome to TD Helps and thank you for sending us your question, Fred. We appreciate you continuing to be such a loyal TD Bank Customer after moving to Japan.
To better assist you with your TD Visa Credit Card, we recommend contacting TD Card Services 24/7 at 888-561-8861. To contact them from outside the United States, please dial 1-706-644-3266.
Additionally, if you are enrolled for online banking, you may send a secure message using www.tdbank.com. To send a secure message, you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq . On the left hand side, you should see an option to "Send a secure message" located in the “Message Center”. If you have not enrolled, please call us 24/7 at 800-493-7562 to speak with our Digital Banking Specialists who can help you get set up.
If you are referring to your TD Visa Debit Card which is linked to your TD Bank Checking account, you can still send us a secure message or reach us 24/7 at 856-751-9000 via mobile telephone or calling us collect with an operator's assistance from a land line phone by asking the operator to dial 215-569-0518.
We hope you find our answer helpful and please don't hesitate to return to TD Helps if you have any further questions.
Katherine G, Mount Laurel
October 9, 2014 10:57:16 PM