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We opened a home equity line about a month ago. When will I see it and access it online, joined with my other accounts?
Randy, Brooklyn, NY
December 14, 2015 10:03:44 AM
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In reply to Randy, Brooklyn, NY
We appreciate your visit this morning, Randy. We'd be happy to help!
Since you mentioned that you have other deposit accounts with us that you're already viewing online, adding your home equity loan or line of credit will be quick and easy. To add this account for you, please give us a call anytime, 24/7. We can be reached at 800-493-7562. Or, if you're in the neighborhood of one of our Stores, we welcome you there during our lobby hours for assistance. Please see http://bit.ly/TDStores to find a TD Store location nearest you.
If by any chance you've recently established on your loan or line of credit, please note that these generally become available to view online up to 14 business days after closing. This will occur automatically once your loan/line of credit is fully available in our system. If this is the case, kindly allow this time frame for your account to appear on your existing online profile before giving us a call.
Hope this helps. Let us know if you need anything else. Enjoy your day!
Yen D, Mount Laurel
December 14, 2015 10:04:23 AM
In reply to Yen, Mount Laurel
Thank you, Yen! I will review my records and if we are past the 14 business day time period, I will contact bank for further assistance. If not, I will be patient.
December 14, 2015 10:59:44 AM
In reply to Randy, Brooklyn
We are happy to help. Should you need anything else, please do not hesitate to let us know.
Have a great day!
Yen D, Mount Laurel
December 14, 2015 11:01:17 AM