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April 12, 2015 05:24:11 PM
In reply to Edward, Penticton
Nice of you to stop by TD Helps, Edward! We'd be happy to answer your question.
We thank you for your interest in continuing to bank with us here at TD, even when you're on the other side of the border!
First, since you've reached TD Bank here in the States, if you prefer to continue using your TD Canada Trust accounts while visiting California, we recommend checking out: http://bit.ly/1Nrk3CE as it is a related question that could help. Please note that TD Bank and TD Canada Trust are two separate banking institutions under the same TD Shield.
If you continue using your TD Canada Trust accounts during your stay here, our friends at that Bank will be able to advise you about completing your banking while in the U.S. and you may contact an agent there 24/7 at http://bit.ly/1woOVay or you can submit your own question to their TD Helps page by clicking here: http://bit.ly/1zZhxro.
We'd also like to let you know that if you're a Canadian resident, you'll be happy to learn that you're eligible to open a TD Bank U.S. deposit account of your choosing, which also may help you when spending time here - if you don't already have one! Even though we don't have any partner banks on the West coast, we do have lots of options for you to complete your banking without the need to visit a TD Bank Store. Please note that we offer fully featured Online and Mobile Banking services and live telephone support available 24 hours/day, 7 days/week, 365 days/year by dialing 888-751-9000.
We invite you to view all of our account options so that you can find an account which best fits your needs. Our Checking account options are listed here: http://bit.ly/1oXjGgF, or use our Checking Selector at http://bit.ly/1vW1xnU. And our Savings products are listed here: http://bit.ly/1hzzhPT, or use our Savings Selector at http://bit.ly/1sxY9Rd.
Once you find an account that suits you, you're welcome to call our Cross Border Banking Team at 877-700-2913, 24 hours a day, 7 days a week for assistance in opening the account by phone.
You also have the option to open your account online. Please click here: http://bit.ly/1ishIab to begin an application for an account with TD Bank in the U.S.
We'd also like to tell you a little more about being a Customer of both TD Bank U.S. and TD Canada Trust! If you decide to do so, you'll be able to take advantage of our convenient Cross Border Banking options. For more information, please take a look here: http://bit.ly/1ienPN4. For example, when using this service you'll be able to transfer funds between your TD Bank U.S. and TD Canada Trust personal accounts free of charge. If you wish to, please feel free to speak with a Representative from our TD Cross Border Banking Support Line 24/7 at the number mentioned earlier, who can also answer any questions you have about these services.
Hope this helps and feel free to drop by again if you have any additional questions, Edward! Take care and have a great weekend.
Kristen P, Mount Laurel
April 12, 2015 05:26:36 PM