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I can't access my checking or savings accounts. I can log in and view my balances. But if I click on either link to access one of my accounts it takes me back to the sign in page (and wants me to log in again.
Lauri, New Haven
February 7, 2017 11:29:04 AM
In reply to Lauri, New Haven
Hello Lauri and thank you for connecting with us on TD Helps. We'll be sure to guide you in the right direction for assistance with online banking.
Please understand that we would like to assist you directly, however; we do not have access to your personal information since this is considered an unsecured forum. To best assist you, we ask you please contact one of our dedicated Specialists 24/7 at 888-751-9000 who can assist you after account verification.
Just in case that you prefer speaking with us in person; you are always welcome to visit your local TD Bank Store during lobby hours for additional assistance with online banking or any other banking inquiries. Please visit: https://go.td.com/1nq31dc to find a location near you.
Let us know if you have any other questions. Have a great day, Linda!
Shanika A, Mount Laurel
February 7, 2017 11:29:38 AM