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Joann, New Haven, CT
March 20, 2015 04:00:05 PM
1 person recommended this |
In reply to Joann, New Haven, CT
Welcome to TD Helps, Joann. We understand your concern and would be happy to help!
While traveling in Canada, you will be glad to know that if you withdraw funds at any TD Canada Trust ATM, you will not be assessed with any fees! To help you find TD Canada Trust ATMs near your travel destinations, please click here: http://bit.ly/1cZWU5e.
We also would recommend placing a travel notification on your account prior to your travel date; this will help to prevent any blocks to your Debit Card while you are traveling. You can do so by calling our Customer Service Line at 888-751-9000 or visiting a local TD Bank Store. To find a TD Bank near you, we suggest you check out http://bit.ly/TDStores.
If you are enrolled in Online Banking, another option would be to send a secured message using www.tdbank.com and request the travel notifications be added to your account. To send a secured message you must first login to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see and option to "Send a secure message" located in the “Message Center.” In your message, please include the dates and destination(s) you will be traveling. If you are not enrolled for Online Banking, you can do so for free here: http://bit.ly/1lU2qfY. You will need your Social Security number, TD Bank ATM/Visa Debit Card, your account number and e-mail address. Once you have successfully enrolled, you will have immediate access to your account(s).
By placing a travel notification, this will help us be aware if we see foreign transactions on your account. Also, please be informed that for your protection we will continue to monitor your card activity even when a notification is set. We also recommend carrying more than one method of payment while traveling, just in case you encounter any acceptance issues. For more travel tips while overseas, please visit http://bit.ly/1gDrDYu. You may also want to review our international travel tips frequently asked questions by clicking here: http://bit.ly/1ltwDDc.
We hope this helps, Joann. Safe travels and have a wonderful day!
Justin B, Mount Laurel
March 20, 2015 04:00:58 PM
what are the ATM fees charged to TD Bank members when using a non TD Bank ATM in the USA?
RDL, Kitty Hawk
July 18, 2017 12:03:13 PM
In reply to RDL, Kitty Hawk
Thanks for joining in on the conversation!
At this time, a fee may be assessed to your account if a withdrawal, transfer, or balance inquiry is made at a non-TD ATM, depending on your account type. We invite you to take a look at our Fee Schedule here: https://go.td.com/2lbbfGg.
In addition, we'd like to take this opportunity to let you know that, currently, we offer some accounts in which non-TD Bank ATM fees would be waived. We may also reimburse you for fees charged by the owner of the non-TD Bank ATM. To determine if your account may be eligible for these fee waivers, we invite you to use the link provided above. Towards the bottom of your page, you'll be able to locate this information.
We have also provided a link here: http://go.td.com/1f9DSJR to help you locate your nearest TD ATM. We also invite you to check out the link here: https://go.td.com/1xwvko5 for more information on how best to avoid these type of fees in the future.
We hope this helps, and please let us know if you have any additional questions. Take care!
Brittany M, Mount Laurel
July 18, 2017 12:04:10 PM