Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
March 4, 2015 09:58:18 AM
In reply to madison, aston
Thanks for stopping by TD Helps tonight, Madison! We'll be sure to provide the information that you need regarding our debit cards.
You'll be happy to hear that there is no fee for getting a new Debit Card. You may visit us during lobby hours at any TD Store here: http://bit.ly/TDStores, call us at 888-751-9000-available 24/7, or send us a secure message via your TD Online Banking to obtain a new TD Debit Card.
To order a new Debit Card, you may call Customer Service 24/7 at 888-751-9000. After account verification, the Customer Service Representative will place an order for a new card that will be sent to the mailing address on your account. Please note that it may take 7-10 business days to arrive to your address.
Once you've logged onto your Online Banking here: http://bit.ly/1eaISlq, to send secure messages please select the "Customer Service" tab and under "Message Center" please click on the "Send a Message" link. For this particular request, please select the "General Customer Service" for the subject line. In the "Comments/Requests" field, please type in your request. You will receive your new TD ATM/Visa Debit card in the mail and it may take up to 7-10 business days depending on the post office.
If your Debit Card is linked to a business account, to obtain a new card you can send us a secure message via your Online Banking or you can also stop by a TD Store for further assistance.
Additionally, you'll pleased to know that you can use your Visa debit card anywhere Visa is accepted! There are no fees when you utilize any TD Bank ATM. If you do need to withdraw some cash and you're not near a TD Bank ATM, we'd like to let you know that many grocery or pharmacy chains offer cash back at their registers. Please note, if you use a non-TD ATM, there are fees associated with this transaction and invite you to check out our Fee Schedule here: http://bit.ly/1cTejgt.
We hope this helps and feel free to give us a call 24/7 at 888-751-9000 if you should have any questions. Take care and have a great night, Madison!
Yen D, Mount Laurel
March 4, 2015 10:04:05 AM