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My mom bought me a visa gift card from td bank using her debit card. My gift card was stolen. What if some one spends the money on it. Will td be able to tell me where and when it was spent and who signed for any purchases ? Will I be able to get a new one if my mom calls the bank.
January 28, 2015 01:02:05 PM
In reply to Tiffany, Englewood
Hi Tiffany, we appreciate you coming by TD Helps and we are sorry to hear about your TD Gift card.
As you mentioned your TD Gift Card was stolen, we ask that you connect with our Customer Service at 888-294-2249. If your have not registered your TD Visa Gift Card prior to this incident, our Specialists will need to verify the TD Debit Card or Name of the buyer. Once we are able to locate the Gift Card information, our Specialists would be happy to help answer any additional questions you may have.
Additionally, we invite you to check out: http://bit.ly/1cIdAj6 for more information on our FAQs.
We hope this helps Tiffany. Have a great one and let us know if you have any other questions.
Yen D, Mount Laurel
January 28, 2015 01:22:07 PM