Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
May 29, 2015 03:21:44 PM
In reply to Shannon, Newington
Thanks for making a stop at TD Helps, Shannon.
We understand that your upcoming move may find you with different banking needs. Before you go, we'd like to let you know that we are committed to your satisfaction as a Customer. As you are relocating to an area where TD Bank does not have any locations at this time, we do have some options for you to do all of your banking without leaving your house.
We offer an automated system that you can check your balance, review pending transactions recently posted items and more. To access the automated system 24/7, please dial 888-751-9000, to speak with a live Specialist, please select "0" at any point during the recording and we will be more than happy to assist with your banking needs.
Additionally, our Online Banking offers access to similar information. If you are enrolled for Online Banking, you may log in by visiting: http://bit.ly/1eaISlq. If you are not currently enrolled, you can sign up by taking a look here: http://bit.ly/1lU2qfY. After you select the link, please select Personal from the drop down portion listed below. Then, you will need to review and accept the Online Service Agreement for Personal Accounts. You next step requires personal information. You will need to know your account number, have your Social Security number and have your ATM/Debit Card number. Finally, you will need to create three security questions. We invite you to view: http://bit.ly/1lnLZE5 for more information on some of the benefits of Online Banking.
Once enrolled, you have the option of downloading the Mobile Banking Application that allows you to check balances, make transfers and deposits on the go. For more information on our Mobile Banking, please check out: http://bit.ly/1opBqUt.
If you decide to still maintain your account (s) with TD Bank, we are happy to hear this. We recommend that once you have completed your move, that you contact us to update your address and ensure you continue to receive your statements and any other important information.
To request an address change you may visit any of our TD Bank Stores, call Customer Service 24/7 at the number provided above or you can log onto your Online Banking and update this information following these steps:
- Log into your Online Banking Account
- Click on Services tab
- Click on "Change Address, Phone, E-mail Address" link
- Select the desired bank account(s) from the Account drop-down list
- Enter the new information into the corresponding text boxes
- Click the Submit change request button.
- A confirmation screen appears, indicating the changes that will be made to your contact information the following business day
Please note your change of address requests can take up to 3 to 5 business days to be completed.
We hope this helps and we wish you the best of luck with your move!
Justin B, Mount Laurel
May 29, 2015 03:22:47 PM