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I placed an order for new checks at the end of July - I can see that my account was debited by the check service, but I never received the checks by mail.
How can I:
1) ensure that the missing checks are voided
2) get new checks in a secure way?
Elizabeth, Philadelphia, PA
October 27, 2015 09:17:37 AM
1 person recommended this |
In reply to Elizabeth, Philadelphia, PA
Hi Elizabeth and thanks for connecting with us on TD Helps this morning.
We'd like to let you know that although we'd like to assist you directly, we do not have access to your personal information since this is considered an unsecured forum. As you've stated that you never received checks which were ordered, we recommend contact our Fraud Unit 24/7 at 800-893-8554 and upon account verification, they'd be more than happy to assist you. If you'd rather meet with someone in person, you may visit your local TD Bank Store. For a listing of locations and hours, please check out: http://bit.ly/TDStores.
Hope this helps and have a great day!
Sandy D, Mount Laurel
October 27, 2015 09:20:35 AM