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Do I close my account and open a new one, can I switch numbers?!
February 3, 2015 02:39:34 PM
In reply to Esther, Lakewood
We appreciate the visit today, Esther. We understand how concerning it get be when someone has your debit card information and will be glad to help!
If you have not done so already, we recommend contacting us right away to close your debit card for account security. Our Customer Service Representatives are available 24/7 at 888-751-9000 to assist with closing your debit card.
After account verification, our Representatives would also be able to submit a request to have a new card mailed to the address we have on file for you. Please keep in mind that depending on your Postal Office, your new card will arrive within 7-10 business days. Additionally, our Specialists would be happy to review your account with you to make sure that no unauthorized activity has occurred.
Once your card is closed, if you'd like to obtain a new card sooner, you're welcome to stop by at any TD Bank Store location. A Representative will be more than happy to print one for you while you wait. Please find your nearest TD Bank Store and lobby hours here: http://bit.ly/TDStores.
Please note, obtaining a new TD Debit Card will not affect your account number.
We hope this helps and have a great day, Esther!
Yen D, Mount Laurel
February 3, 2015 02:44:40 PM