Small Business Banking
Private Client Group
Personal Financial Services
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May 6, 2015 09:35:36 AM
In reply to Julie, Framingham
It is nice to have you join us this morning, Julie.
If you are referring to a personal joint account, both signers have equal rights and access to that account. This means that neither signer can be removed from the account, if you do not wish to continue to share the account, the account must be closed. Once the account is closed, you may open a new personal account to which the other will not have access to. In order to close a joint personal account, only one signer is required to submit this request.
In the event that you do choose to close your account and you have a current balance, you can send a request to close your account by mail. Please mail your written, signed, and notarized request to the Store location where you opened your account. For a listing of our Store locations please check out: http://bit.ly/TDStores. Please be sure to provide your account number so we may issue you a check for the remaining funds in your account as well as your final statement.
If your account has a zero balance, there are several options you can go about closing your account. Your first option is to contact our Banking Specialists directly. You may reach them 24/7 at 888-751-9000.
You can also send us a secure message via your Online Banking. If you have not enrolled, you can do so for free by following this link: http://bit.ly/1lU2qfY. You will need your account number, Social Security number, your email address and your current TD ATM/Debit card. If you run into any problems enrolling or if you do not have a TD ATM/Debit card to enroll online, please call our Banking Specialists at the number listed above. Once you've successfully enrolled and after you log onto your Online Banking, on the left hand side, you should see and option to "Send a Secure Message" located in the “Message Center.'' As always, you can also stop by any TD Store for this request.
If you decide to open a new account, we currently offer many ways in which you can open a new account with TD Bank. You can open the account online by selecting the "Open Account" box located beneath each specific Account by following this link: http://bit.ly/WrwMg7 . You could also speak with our Banking Specialists who are available 24/7 for your convenience. If you prefer, you may stop by any TD Store for further assistance on opening an Account. You may have your joint account closed and new individual account opened all at the same time.
In order to remove your name from a Business account, it is required that all signers on the account visit a TD Bank Store and provide their signatures to remove you from the account.
If you would like to discuss this further with a Banking Specialist, feel free to contact us 24/7 at the same number listed above.
Hope this helps and enjoy the rest of your day.
Brian M., Mount Laurel
May 6, 2015 09:36:06 AM