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I ask to view the copy of a check that was deposited to my account and it says on the front of the statement that it was a social security check then I went to social security department to verifye the check and they said that the only check they sent to my account was my reg. SS check so why cant I see the copy ofthe check that was dep. into my account /
September 19, 2015 08:36:44 AM
1 person recommended this |
In reply to Ruby, Roselle
Thank you for connecting with us on TD Helps, Ruby.
Based on the message we received from you, we think the deposits you are referring to are direct deposits, not physical check deposits. If so, we apologize as we're unable to provide photo copies for direct deposits.
To better assist you, please feel free to call 888-751-9000, 24/7 to speak with one of our Banking Specialists. After account verification they'd be more than happy to review your deposits with you. Also, you may visit any TD Bank Store, during normal lobby hours to have your deposits reviewed in person. For a listing of TD Bank Stores please see here: http://bit.ly/TDStores. Please understand that we would like to assist you here; unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
In addition, if you are enrolled for online banking, you may send a secure message using www.tdbank.com. To send a secure message you must first log in to your TD Bank Online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Thanks again for stopping by again, Ruby. Have a good weekend!
LiShu R, Mount Laurel
September 19, 2015 08:38:13 AM
1 person recommended this