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now being charged monthly maintenance fees. Is this based on a two hundred and fifty dollar minimum? Am I not grandfathered in at the one hundred dollar minimum?
February 2, 2015 11:19:50 AM
In reply to alan, pitman
Thank you for visiting TD Helps today, Alan. We will be glad to assist you.
At TD Bank, we offer many different types of Checking accounts. Some accounts do require a daily minimum balance to avoid a monthly maintenance fees. If you fall below your required daily minimum balance, the maintenance fee would be assessed on the last day of your statement cycle. We also like to invite you to visit here: http://bit.ly/1cTejgt for more information on the fee schedule.
TD Bank 50 Plus Checking account is a grandfathered product. Currently, the minimum daily balance requirement to avoid the maintenance fee is $250.00. Please note; the minimum daily balance requirement is subject to change.
To confirm your current account type, minimum balance requirement or switch to a different product type, we encourage you to contact our 24/7 Customer Service line at 888-751-9000 and a Customer Service Representative would be happy to review your account with you. Or feel free to visit us during lobby hours to speak with a Customer Service Representative. Click here: http://bit.ly/TDStores for a list of TD Stores and hours near you.
If you'd prefer, you also have the option of sending a Secure Message through Online Banking. If you are not enrolled in Online Banking and would like to be, please click here to begin: http://bit.ly/1lU2qfY. Once you are enrolled, please sign into your account at http://bit.ly/1eaISlq and click on the "Customer Service" tab and then select "Send a Message" or on the left hand side, you should see an option to "Send a secure message" located in the “Message Center." If you need assistance, please contact our Banking Specialist, available 24/7, at the same telephone number listed above.
We hope you find our answer helpful and please don't hesitate to return to TD Helps if you have any further questions.
LiShu R, Mount Laurel
February 2, 2015 11:21:54 AM