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June 23, 2017 12:36:11 PM
14 people recommended this |
In reply to Atena, Toronto
We understand how concerning it can be when you don't recognize a transaction. We'd be glad to provide ways you're able to find more details!
TD Helps is considered an unsecured forum. Because of this, we do not have access to your account/personal information to review your account specifically. We apologize for any inconvenience.
We recommend reaching us to discuss the transaction you've mentioned. To do so, you are able to contact us 24/7 by dialing 888-751-9000 or by visiting a TD Store during lobby hours. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
In addition, if you are enrolled for online access, you can send a secure message. To send a secure message using Online Banking, please sign in here: http://go.td.com/1eaISlq and select 'Send a secure message' located in the 'Message Center' on the left hand side of the page. For Mobile Banking, select the option to 'Contact Us' followed by 'Send a secure message' after signing in.
We also notice that you're writing to us from Canada. If this is in reference to your account with TD Canada Trust, you're able to review their contact options here: https://go.td.com/1woOVay.
We hope to hear from you soon, Atena. Have a great weekend.
Megan K, Mount Laurel
June 23, 2017 12:36:20 PM
1 person recommended this