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Tiara, Falls Church
January 24, 2015 06:14:46 PM
2 people recommended this |
In reply to Tiara, Falls Church
Welcome to TD Helps and thank you for sending us your question, Tiara. We would be happy to clarify this with you.
Generally speaking, while most checks deposited prior to 8:00 pm are available the next banking day, there are circumstances when they may be held up to 7 business days. For example, if you are a new account holder and your account has not been open for 30 consecutive days, check deposits can be held for up to 7 business days for verification purposes.
Please note, there are other instances in which checks may be held for extra time. For more information on funds availability and deposits that may be applied for additional verification, please see our Personal Deposit Account Agreement at http://bit.ly/1kb17UQ. On pages 38-40, you can find our Funds Availability Policy along with information about when you'll have access to deposits.
Please note that we would like to assist you directly with your account; unfortunately, we do not have access to your personal information since this is considered an unsecured forum. To better assist you with your deposit, we encourage you calling our 24/7 Customer Service line at 888-751-9000 and upon account verification, a Customer Service Representative will be able to determine the exact cause of this pending review.
You may also inquire about your account by sending us a Secure Message through your Online Banking account. To send a secure online message, please sign into your account and click on the ''Customer Service'' tab and then select ''Send a Message.'' If you have not enrolled, please call us 24/7 at 888-751-9000 to speak with our Banking Specialists. Or, please feel free to visit any local TD Bank Store for assistance, our locations near you can be found here: http://bit.ly/TDStores.
Please do not hesitate contact us with any other questions - we are here to help 24 hours/7 days a week! Take care and have a great weekend.
Cameron P, Mount Laurel
January 24, 2015 06:18:03 PM
1 person recommended this