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Gemesis, South Plainfield
December 10, 2014 02:31:49 PM
6 people recommended this |
In reply to Gemesis, South Plainfield
Thank you for reaching us on TD Helps, Gemesis. We'd be happy to clarify what the parentheses signify.
When you log in online and your balance is between parentheses, this signifies that your account is currently overdrawn and it is suggested to make a deposit in your account as soon as possible.
If you would like to review your account, we ask that you contact us directly for assistance either by dialing 888-751-9000 to speak with our 24/7 Customer Service or by visiting a TD Store during lobby hours. For Store hours and locations near you please visit http://bit.ly/TDStores.
Please note that is it this in reference to a TD Credit Card we ask that you reach out to our Credit Card Department directly. They are available 24/7at 888-561-8861.
We hope this helps, Gemesis and have a good day.
Megan K, Mount Laurel
December 10, 2014 02:34:49 PM
3 people recommended this
In reply to Megan, Mount Laurel
I'm a bit confused. When you see parenthesis around a dollar amount within your CREDIT CARD account balance on Easy Web, does this not mean that you have overpaid your VISA balance (i.e. you have a credit)?
October 21, 2016 09:50:09 AM
1 person recommended this
In reply to Mark, Toronto
Thanks for joining in, Mark.
Please know that you've reached TD Bank in the U.S. As you've mentioned that you're viewing this information on EasyWeb, we recommend reaching out to our friends in Canada. You are able to speak to the Canadian TD Helps Team by visiting here: https://go.td.com/1QBOF4U.
If you prefer to speak with a Representative directly, please take a look here: https://go.td.com/1woOVay at their contact options.
If this is in regard to a credit card you have with TD Bank in the U.S., please reach out to our Credit Card Specialists as mentioned above.
We hope this helps, Mark. Have a good day.
Megan K, Mount Laurel
October 21, 2016 09:50:18 AM