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Just got a check a few days ago and most of it cleared and now i have this message in my statement what does this mean?
January 18, 2015 12:07:06 PM
44 people recommended this |
In reply to Joe, Framingham
Welcome to TD Helps and thank you for sending us your question, Joe.
Generally speaking, this description means the check you previously deposited is being returned.
As this is pertaining to your specific account, we would need to review this further with you. Although we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum. Please feel free to call 888-751-9000, 24/7 to speak with one of our Banking Specialists. After account verification they'd be more than happy to review your account with you. Also, you may visit any TD Bank Store to have your account reviewed in person. For a listing of TD Bank Stores please see here: http://bit.ly/TDStores.
Also, if you are enrolled for online banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." If you have not enrolled, please call us 24/7 at the number listed above to speak with our Banking Specialists. If you are enrolled for our BusinessDirect online banking, you may use this link to logon http://bit.ly/1rvBmq8 and send a secure message.
We hope this information helps, Joe. Enjoy the rest of your day!
LiShu R, Mount Laurel
January 18, 2015 12:07:52 PM
8 people recommended this
In reply to LiShu, Mount Laurel
I deposited a check for about $1,500 on Friday and went to review its status today. I was previously told the check would be cleared today, but instead I was told I have a V5 INC RET PS in my checking transactions which withdrew the check out of my account, leaving me with no balance. When would I be able to receive my check?
August 25, 2016 07:13:13 AM
16 people recommended this
In reply to Tyreik, Bronx
Thanks for joining us, Tyreik. We'd be glad to point you in the right direction.
Typically checks that have been returned may take up to 7-10 business days to be mailed to your address on file.
If you would like to discuss this further, we ask that you contact us directly for assistance. To do so, you are able to contact us 24/7 by dialing 888-751-9000 or by visiting a TD Store during lobby hours. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
In addition, if you are enrolled for Online Banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope to hear from you soon and have a good day.
Megan K, Mount Laurel
August 25, 2016 07:13:44 AM
4 people recommended this
WHAT DOES THIS CODE MEAN? V5 INC RET PS?
January 3, 2018 01:21:08 PM
In reply to JUDITH, NORTHPORT
Thanks for joining the conversation, Judith!
Typically when you see 'V5 INC RET PS' on your account there is a deposit being returned. A Returned Deposit Item (RDI) is any item that was deposited or cashed out into your account at TD Bank, but has been returned by the paying bank. Most RDIs are checks returned because of Non-Sufficient Funds (NSF). Other reasons deposited checks are returned include stop payment, signature missing, endorsement missing, etc. A fee of $15 is assessed for Returned Deposited Items.
We usually mail the returned check back to you within in 7-10 business days. At that time you may wish to redeposit the check, or contact the maker of the check.
If you'd like a Banking Specialist to view your account, please contact us 24/7 at 888-751-9000. You always have the option of visiting your local TD Bank Store for further assistance with your check or account. For locations and lobby hours closest to you, feel free to check out: http://go.td.com/1f9DSJR.
We hope this clarifies your inquiry, Judith.
Alara B, Mount Laurel
January 3, 2018 01:21:35 PM
1 person recommended this