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I had money transfered into my account and i went to check it on my mobil app. And the mobil transfer pending has a negative sign in front of it. Why is that?
December 12, 2017 12:13:04 PM
In reply to Shannon, Columbia
Thanks for joining us here today, Shannon.
Based on the information you've provided, it sounds like you made a mobile deposit. All mobile deposits require a minimum of one business day for verification purposes. While the deposit is pending, the amount of the deposit may be listed under both the Credit and Debit columns through online banking. You may confirm that the deposit was successful by viewing the 'Mobile Deposit History' in the app.
We invite you to click here: https://go.td.com/2nf0JAI to view more information regarding the funds availability for mobile deposits. You may find this information on pages 40-41.
If you have any additional questions, you may call us at 888-751-9000, available 24/7, or visit your local TD Bank Store. To view our Store locations and hours, please click here: http://bit.ly/TDStores.
We hope this has helped clear any confusion, Shannon. Happy Holidays!
Natasha M, Mt. Laurel
December 12, 2017 12:13:50 PM