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January 18, 2016 02:31:36 PM
In reply to Stephanie, Philadelphia
Thanks for joining us today, Stephanie. We'd be glad to discuss.
When viewing your statement online or the printed version you receive in the mail, there is a field on the first page entitled "Account Summary." The account summary reviews the total amount of debits (Checks and Other Debits) as well as credits (Deposits and Other Credits). These totals include all your account activity from your statement period.
If you have questions about your account/statement specifically, we recommend contacting our Banking Specialists directly. You are able to reach them by dialing 888-751-9000. Our 24/7 Specialists will be glad to review your account after verification.
Similarly, you are able to visit us during lobby hours at any TD Store for help. To take a look at TD Stores near you please visit http://bit.ly/TDStores.
We hope this clears things up, Stephanie and have a good day.
Megan K, Mount Laurel
January 18, 2016 02:31:48 PM