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August 19, 2015 12:40:57 PM
5 people recommended this |
In reply to Christopher, Bronx
Thanks for joining us here at TD Helps, Christopher. We'd be glad to help point you in the right direction for help regarding the transaction in question.
It sounds like you may be referring to an RDI fee. Typically, when a check that you have deposited into your personal account has been returned, a return deposit item (RDI) fee is assessed to the account. We recommend checking out http://bit.ly/1cTejgt for more information regarding our RDI fees.
As this is pertaining specifically to your account, to better assist you, we recommend connecting with us directly at 888-751-9000. After account verification, we'd be happy to review your account with you and provide additional information regarding your concerns.
If you wish, you may also visit us during lobby hours for additional assistance. Please click here: http://bit.ly/TDStores to find a TD Bank near you.
Additionally, if you're not currently enrolled for Online Banking, you may do so by clicking here: http://bit.ly/1lU2qfY . Please have your account number, debit card number and Social Security number available. If you have any trouble signing up, please contact our Banking Specialists, 24/7 at the telephone number listed above. To send a secured message, please sign into your account and select "Send a message"; which is located underneath the Message Center on the left hand side of the page.
We also hope you would understand that although we would like to assist directly, we do not have access to your account information as TD Helps is considered an unsecured site.
We hope this helps and please let us know if you need anything else.
Yen D, Mount Laurel
August 19, 2015 12:44:24 PM
4 people recommended this