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I know when in parenthesis it means its overdrawn but I was wondering if that is how much I owe in the parenthesis? Mine says (XXXX) and I can't imagine me oweing that much.
June 12, 2015 09:53:58 PM
In reply to Amanda, Oxford
Thank you for asking your question on TD Helps, Amanda. We'd be glad to help.
As you've mentioned in your question, parenthesis around your current or available balance does signify overdrawn.
As this is in regards to your account specifically, we ask that you contact us directly for assistance. You are able to call us 24/7 by dialing 888-751-9000. After account verification, our Representatives will be glad to discuss your balance and review transactions with you.
If you prefer to speak with a Representative in person, feel free to visit us during lobby hours at any TD Store. To take a look at TD Stores near you please visit http://bit.ly/TDStores.
In addition, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Please know that we would like to assist you directly however TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope to hear from you soon, Amanda and have a good night.
Megan K, Mount Laurel
June 12, 2015 09:54:55 PM