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November 3, 2015 03:45:38 PM
3 people recommended this |
In reply to Jessica, Tuckerton
Welcome to TD Helps and thank you for sending us your question, Jessica.
Generally speaking, this description means the check you previously deposited is being returned.
As this is pertaining to your specific account, we would need to review this further with you. Although we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum. Please feel free to call 888-751-9000, 24/7 to speak with one of our Banking Specialists. After account verification they'd be more than happy to review your account with you. Also, you may visit any TD Bank Store to have your account reviewed in person. For a listing of TD Bank Stores please see here: http://bit.ly/TDStores.
Also, if you are enrolled for online banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." If you have not enrolled, please call us 24/7 at the number listed above to speak with our Banking Specialists. If you are enrolled for our BusinessDirect online banking, you may use this link to logon http://bit.ly/1rvBmq8 and send a secure message.
We hope this information helps, Jessica. Enjoy the rest of your day!
Justin B, Mount Laurel
November 3, 2015 03:46:23 PM
3 people recommended this
In reply to Justin, Mount Laurel
Return to you or to the one who gave you the check?
October 25, 2017 03:34:44 PM
In reply to Scott, Bethlehem
Thanks for joining in on the conversation today, Scott.
We'll be happy to clear up any confusion.
Generally speaking, when you deposit a check, should this check be returned for any reason, a legal copy will be mailed to the address we have on record for your account, and will typically arrive within 7-10 business days. Once you receive the legal copy in the mail, you're more than welcome to process this check again, or you may also contact the owner of the check to determine if a new one can be issued.
If you would prefer to discuss any returned deposits in further detail, you're more than welcome to connect with us at any of the methods our friend Justin has mentioned above, as we're always happy to help.
Thanks again for stopping by today, Scott, and please enjoy the rest of your Wednesday.
Brittany M, Mount Laurel
October 25, 2017 03:35:25 PM