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it twice,same message pop up that says the current service is not available. Now i dicided to go to the bank and deposit the check personally. When i check my balance in the evening i was shock that i jave deposited my check twice.
Samyr floyd, Dawson creek
March 9, 2015 06:03:07 PM
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In reply to Samyr floyd, Dawson creek
Thanks for reaching out to us on TD Helps, Samyr Floyd and sorry to hear about any troubles with your mobile deposit. We'll be glad to discuss this with you.
After a mobile deposit has been submitted successfully, it can't be cancelled and we apologize for any inconvenience this may cause. Since the deposit has already been made twice and one is a duplicate, we'd like to let you know that one set of funds will be debited from your account at a later time. This will occur once TD Bank has reconciled this check with the originating bank. For this reason, we advise you to ensure that the necessary funds are available in your account for this withdrawal when it occurs.
If you have any other additional questions regarding this deposit, you may contact one of our dedicated Banking Specialists 24/7 at 888-751-9000. For questions regarding our Mobile Deposit feature, reach our Tech Support Specialists 24/7 at 800-493-7562. You also have the option of visiting your local TD Bank Store. Please look here: http://bit.ly/TDStores for hours.
Again, thanks for reaching out and have a nice day, Samyr Floyd.
Kristen P, Mount Laurel
March 9, 2015 06:04:17 PM