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I deposited money on my chase debit card at a TD bank atm. The atm took my debit and money, I informed the teller and I was told to file a dispute with chase. Chase gave me temp credit and told me they would investigate, so I assumed everything would be fine. Today I get an email saying they're reversing my credit because I deposited at a non Chase atm. I just bought holiday gifts, is there anything that can be done at this point about my money.
December 20, 2017 02:54:07 PM
In reply to Brian, Brooklyn
We're sorry to hear about this, Brian, and we'd be glad to point you in the right direction.
Since you've mentioned that you used a TD ATM to make a deposit to another financial institution, we recommend reaching out to them directly.
As your account is not held by TD Bank, we would not be the party debiting your account. The financial institution that the deposit was attempting to credit to, in this case Chase, would be responsible.
If you need to speak with a TD Bank Specialist, you are able to do so 24/7 at 888-751-9000.
We hope your financial institution is able to help, Brian. Have a good afternoon.
Megan K, Mount Laurel
December 20, 2017 02:54:18 PM
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