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I just applied to open a second simple savings account ( It is also linked to my checking account as well as my other savings account). I got am email saying I would need to go into the bank to put money it for it to be activated. What happens if I don't make it in in the 2 weeks? Does the account just disappear? I was hoping i'd be able to just transfer the money using my online account.
Ashley, West Hartford
February 17, 2017 03:19:32 PM
In reply to Ashley, West Hartford
Thank you for stopping by TD Helps, Ashley. We are more than happy to guide you in the right direction.
As this is pertaining to your account specifically, we ask that you contact us directly for assistance. To do so, you are able to contact us 24/7 by dialing 888-751-9000 or by visiting a TD Store during lobby hours. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
In addition, if you are enrolled for Online Banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
Let us know if you have any other banking questions. Have a fabulous day!
Customer Service Team, Mount Laurel
February 17, 2017 03:20:35 PM