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Dalitza, new britain
November 10, 2015 10:08:40 AM
In reply to Dalitza, new britain
Thanks for connecting with us here at TD Helps, Dalitza. We appreciate your questions and would be glad to help.
Generally speaking, overdraft fees are assessed on the business day following the overdraft. If your account had transactions which posted to an overdrawn balance on a business day, after processing, any applicable fees for this would usually be assessed on the following business day in the event of a Federal holiday. Additionally, please keep in mind that TD Bank will assess an Overdraft fee for each posted transaction which overdraws the account up to 5 items per day.
Should you have any specific questions pertaining to your account, to best assist you, we encourage you calling our 24/7 Customer Service line at 888-751-9000, upon account verification, a Customer Service Representative will be able to determine the cause and offer the solutions as well. Also, you may visit any TD Bank Store to have your account and debit card reviewed in person during normal lobby hours. For a listing of TD Bank Stores please see here: http://bit.ly/TDStores.
In addition, you may also send us a secure message if you are enrolled for Online Banking. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
We hope this helps, Dalitza. Have a good day and let us know if you need anything else
Yen D, Mount Laurel
November 10, 2015 10:09:31 AM