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am I liable for the amount?
Janet, Glen Rock
April 20, 2015 03:01:07 PM
In reply to Janet, Glen Rock
Thanks for coming to TD Helps, Janet. We're sorry to hear of any troubles you are having and would be happy to help point you in the right direction for help.
As this is pertaining to your specific account, we would need to review this further with you. As we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum. Please feel free to call 888-751-9000, 24/7 to speak with one of our Banking Specialists. After account verification they'd be more than happy to assist you and answer any questions you may have. Also, you may visit any TD Bank Store to have your account reviewed in person. For a listing of TD Bank Stores please see here: http://bit.ly/TDStores.
Last but not least, we take precautions to help protect our Customers’ accounts. Please view http://bit.ly/1npPddy for more information. We also invite you to take a look here: http://bit.ly/1pxZPLh for information on Security Frequently Asked Questions (FAQs) that may help if you have any additional questions or concerns.
Let us know if you have any other questions and take care.
Brian M., Mount Laurel
April 20, 2015 03:04:57 PM
In reply to Brian, Mount Laurel
I have not experienced this, I was wondering what the liability would be if I experienced such an event. One hears about such issues all the time and yet the postings are about someone fraudulently purchasing something with a Visa or credit card and I wondered if the same rules apply to someone fraudulently removing cash from an account.
janet, Glen Rock
April 23, 2015 06:40:03 PM
In reply to janet, Glen Rock
Thanks for coming back to TD Helps, Janet! We'll be sure to point you in the right direction regarding your reply.
Since fraud situations vary based on your individual experience and are evaluated on a case by case basis, with that in mind, it's always good to report fraud immediately. We're sorry for any inconvenience and please give us a call 24/7 at 888-751-9000 or visit us at any TD Bank location during lobby hours.
Click here: http://bit.ly/TDStores to find a TD Bank near you.
We hope this helps, Janet and have a good week. Take care.
Katherine G, Mount Laurel
April 23, 2015 06:42:09 PM