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Joshua, Highland Park
March 9, 2015 02:44:06 PM
In reply to Joshua, Highland Park
Thanks for stopping by TD Helps, Joshua! We'll be glad to advise you in the instance that you received the wrong amount from one of our ATMs.
If you are a TD Customer and made a deposit or withdrawal at a TD ATM or a non- TD ATM and the amount was incorrect, you may file a dispute with us so that we can research this error further for you. To do so, we encourage you to call one of our Banking Specialists about the transaction, available 24/7 at 888-751-9000. At that time, they'll be able to review what occurred, and file the appropriate type of dispute for you. If you prefer, we're also able to assist you at any nearby TD Bank location during lobby hours. Please see http://bit.ly/TDStores to locate your closest Store and hours they're available.
Prior to your visit or call, please ensure that the transaction in question has been posted to your account history and is no longer in a "Pending" status, as we're unable to file a dispute until then.
However, if you are a non TD Customer and you used a TD ATM and the amount was incorrect, we recommend connecting with your Financial Institution for assistance.
Hope this answers your question, Joshua and have a great week!
Kristen P, Mount Laurel
March 9, 2015 02:45:40 PM