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February 11, 2017 01:37:47 PM
In reply to viki, deltona
Thanks for contacting TD Helps today, Viki. This is a great question, and we'll be happy to help.
In the event that a check you have written out of your account was stolen or lost, we strongly recommend that you inform us of this situation so that we may assist you with securing your account.
In the event that fraud does occur, we would like to take this opportunity to ensure you that we're here to safeguard your funds and assist you, regardless of whether the funds were taken out of your account using your account number, or your debit card number.
If you believe that your account may have been compromised, you may contact our Fraud Unit at 1-800-893-5884. Specialists are available Monday – Sunday from 7am – 12 Midnight. You're also able to visit any TD Store during lobby hours for assistance. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
We hope this helped, Viki. Enjoy the rest of your day, and have a great weekend!
Customer Service Team, Mount Laurel
February 11, 2017 01:38:04 PM