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I received an automated call from 888-651-9848. When I spoke to someone they said it was the Collections and Recovery Department. Is this true?
June 26, 2017 02:59:52 PM
3 people recommended this |
In reply to Gaelle, Brooklyn
We understand how concerning this can be, Gaelle, and we'd be glad to help!
The call you received from 888-651-9848 may have been our Recovery Department contacting you directly.
If you'd like to confirm this call and discuss any potential account concerns with us, you can reach our Recovery Specialists with our general number: 800-354-9769. They would be glad to confirm that a Specialist reached out to you. Specialists are available Monday to Thursday, 8am to 7pm and Friday from 8am to 6pm.
You're also able to visit us at any TD Store to discuss your call. Take a look at TD Stores and their hours here: http://go.td.com/1f9DSJR.
We hope to discuss this with you soon, Gaelle. Take care!
Megan K, Mount Laurel
June 26, 2017 03:00:22 PM