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Our Japanese representative has asked for the Bank Branch name
November 8, 2017 01:01:25 PM
In reply to Cheryl, Ottawa
Welcome to TD Helps, Cheryl. It's great to hear from you today.
We sincerely apologize for any confusion you may be experiencing, and before we begin, we notice that you're writing into us today from Ottawa, CA, and based on the information you have provided, it sounds as though you may have intended to speak with TD Canada Trust.
Please know that, currently, you are speaking with TD Bank, located in the United States. So that we may better assist you, we'd like to recommend that you connect with TD Canada Trust.
If you'd prefer, you may ask your question again on TD Canada Trust TD Helps Page! To do so, click here: https://go.td.com/1Ymzfmu, as this link will take you directly to their page.
If you'd rather speak with a TD Canada Trust Banking Specialist, you're welcome to do so, 24/7, by calling 1-866-222-3456. If calling may not be convenient for you, check out the link we have provided here: https://go.td.com/1woOVay to view all the additional options you have when wanting to contact TD Canada Trust.
We're sorry we couldn’t further assist you today, Cheryl, but we hope this helps.
Enjoy the rest of your Wednesday.
Brittany M, Mount Laurel
November 8, 2017 01:01:49 PM