Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
I log into my account and see that over $200 has been taken out of my account! What is this? I am furious
September 28, 2015 06:56:44 PM
4 people recommended this |
In reply to Linda, Philadelphia
We understand your concern, Linda. We'd be glad to discuss.
In some cases, TD Bank will debit funds from your account to collect funds from a current or previously overdrawn account that you have with us. This is known as the Right of Set-Off. You are able to learn more about the Right of Set-Off by taking a look here: http://bit.ly/1kb17UQ (pages 21-22).
To best assist with your concerns, we recommend contacting our Recovery Department directly at 800-354-9769. We can be reached Monday through Friday 8:00 am to 9:00 pm and Saturday, 8:00 am to 5:00 pm.
You are also able to discuss your concerns at any TD Store during lobby hours. To take a look at TD Stores near you please visit http://bit.ly/TDStores.
We hope to hear from you soon, Linda. Have a good day.
Megan K, Mount Laurel
September 28, 2015 06:57:08 PM
1 person recommended this