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Scott, Oak Hill
June 5, 2015 07:15:45 PM
In reply to Scott, Oak Hill
Thank you for reaching us on TD Helps, Scott. We'd be glad to help.
As this is pertaining to an account specifically, we'd need to speak with an authorized signer on the account to assist. The authorized signer on the account is able to call us 24/7 by dialing 888-751-9000. After account verification, our Representatives will be glad to determine the cause of the hold.
Similarly, an authorized signer is able to visit any TD Store during lobby hours for assistance. To take a look at TD Stores nearby and their hours please visit http://bit.ly/TDStores.
Please know that we would like to assist directly however TD Helps is considered an unsecured forum and we do not have access to accounts or personal information.
We hope this helps, Scott and have a good day.
Megan K, Mount Laurel
June 5, 2015 07:16:24 PM