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I have a charge on my TD bank account for $1300, all it says is "IM Bank Transfer" I haven't made any $1300 charges to my account and I don't even have checks for the account and never have. What is an IM bank transfer? And why is this on my account?
May 8, 2017 09:43:53 AM
In reply to Julien, Tewksbury
Thanks for your question, Julien. We'd be glad to guide you.
As this is pertaining to your account specifically, we ask that you contact us directly for assistance. To do so, you are able to contact us 24/7 by dialing 888-751-9000 or by visiting a TD Store during lobby hours. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
In addition, if you are enrolled for Online Banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope to hear from you to discuss, Julien. Have a good day.
Megan K, Mount Laurel
May 8, 2017 09:44:05 AM