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November 2, 2015 04:26:12 PM
In reply to Chris, Monroe
Welcome to TD Helps, Chris. We'd be glad to clarify.
"IM" in regards to a transaction on your account signifies a check or withdrawal that was completed from your checking account at a TD location. Once the item posts to your account, the check number will be displayed or the transaction should read "withdrawal."
If you would like to discuss this further, we recommend reaching out to us directly. You are able to call our Banking Specialists 24/7 by dialing 888-751-9000 or by visiting any TD Store. To take a look at TD Stores near you please visit http://bit.ly/TDStores.
If you prefer, you are also able to send a secure message via Online Banking. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
We hope this clears things up, Chris and have a good day.
Megan K, Mount Laurel
November 2, 2015 04:26:36 PM