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Nicholas, Folcroft, PA
March 27, 2015 10:18:36 AM
In reply to Nicholas, Folcroft, PA
Welcome to TD Helps, Nicholas. We are glad you were able to visit us.
As this is pertaining specifically to your account, we would need to review this further with you and ask that you connect with us directly at 888-751-9000. We are available 24/7 and after account verification, we'd be more than happy to look into this transaction with you.
If you prefer, you may also visit your local TD Store during lobby hours. Please see here: http://bit.ly/TDStores for locations near you.
You may also send us a secure message via your TD Online Banking. To send a secure message, please log onto your account here: http://bit.ly/1eaISlq. Once you have done so, locate the Customer Service tab at the top right, and then click on Send a Message. In your message, please be sure to provide details information regarding the transaction in question. Please submit your inquiry and a friendly Representative will respond. If you are enrolled for our BusinessDirect online banking, you may use this link to logon http://bit.ly/1rvBmq8 and send a secure message.
We also hope that you would understand that although we would like to assist you directly, we do not have access to your account information as TD Helps is considered an unsecured forum.
Have a good day and please let us know if you have any other questions.
Yen D, Mount laurel
March 27, 2015 10:21:18 AM