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I found my account when I found a record I do not remember ... ... looked up on the show is DDA WITHDRAW ……
November 2, 2017 11:29:10 AM
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In reply to YINGYI, Manchester.NH
Hi Yingyi. We'd be glad to explain!
It sounds like this transaction may be pending on your account. This is generally a physical withdraw in one of our Stores. It may also be a check you've written that’s cashed in person at one of our Stores.
We'd like to review this transaction to provide you with additional information. Please give us a call 24/7 at 888-751-9000 or stop in to see us at any of our Stores. To find one near you, please click here: https://go.td.com/1nq31dc. You can also send us your request by secure message through your online or mobile banking. To send a secure message, log into your TD Bank online profile by clicking here: https://go.td.com/1eaISlq. Once you've successfully logged in, look for the 'Message Center' on the left hand side and select 'Send a secure message'. From your Mobile Banking, log in and select 'Send a Secure Message' from the side Menu. We can generally respond within 24 hours or less.
We look forward to hearing from you soon, Yingyi. Have a great day!
Candice A, Mount Laurel
November 2, 2017 11:30:10 AM