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it looks like my savings accounts is getting charged - why?
June 23, 2015 12:33:45 PM
1 person recommended this |
In reply to kathy, windham
Welcome to TD Helps, Kathy. We'd be glad to help.
If you are unsure of a transaction that has recently applied to your account, we ask that you contact us directly for assistance.
You may contact us via phone 24/7 by dialing 888-751-9000 and after account verification, our Representatives will be happy to review the transactions with you.
If you prefer to speak with a Representative in person, feel free to visit us at any TD Store during lobby hours. For Store locations and hours please visit http://bit.ly/TDStores.
You may also send us a secure message via Online Banking. To send a secure message, you must first be enrolled in Online Banking. If you're not currently enrolled and would like to take advantage of this free service you may click here: http://bit.ly/1lU2qfY. Please have your account number, ATM/Visa Debit Card number and Social Security Number available to complete the enrollment. The page will provide you with step-by-step instructions on how to complete the process. If you have any questions please call us by using the number listed above. Once you are enrolled, you can then send us a secure message by clicking on the "Customer Service" tab, and using the "Send a Message" link.
Please know that we would like to assist you directly however TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope to hear from you soon, Kathy. Take care.
Megan K, Mount Laurel
June 23, 2015 12:34:19 PM