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June 23, 2015 12:38:16 PM
In reply to brian, montpelier
Welcome to TD Helps, Brian. We'd be glad to point you in the right direction.
Based on your question, it sounds as though you've recently received overdraft fees. Overdraft fees occur when you do not have enough funds available in your account to cover a transaction and the bank pays it anyway.
As this is pertaining to your account specifically, we ask that you contact us directly for assistance. You are able to call us 24/7 by dialing 888-751-9000. After account verification, our Representatives will be glad to review your account and determine the cause of any fees that have been applied.
If you prefer to speak with a Representative in person, feel free to visit us during lobby hours at any TD Store. To take a look at TD Stores near you please visit http://bit.ly/TDStores.
In addition, if you are enrolled for Online Banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope to hear from you soon, Brian and have a good afternoon.
Megan K, Mount Laurel
June 23, 2015 12:40:03 PM