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I added a new automatic bill and its not showing up in my pending payments... further, I went to change an automatic bill, and the existing bill didn't show up as something I could modify... but I could certainly set up a new one.. now it shows TWO payments going out to the same account!
October 7, 2015 12:14:38 PM
1 person recommended this |
In reply to Michael, titusville
We're sorry to hear that you're having trouble, Michael and we'd be glad to help with Bill Pay.
You are able to alter your automatic recurring payments while signed in to Online Banking. To log in please visit here: http://bit.ly/1eaISlq. After you log in, please follow the steps below to update your recurring payment:
1. Click on the “Bill Pay” tab located at the top of your screen.
2. Click on the “Manage Your Bills” tab.
3. Select the appropriate biller from the “Biller Name” list.
4. Select the option “Update automatic payment” from the “What would you like to do?” list.
5. Make the appropriate changes and click the “Save Changes” button
6. Click “Ok”
If you continue to have difficulty, we recommend contacting our Tech Support Specialists directly for assistance. You are able to reach them 24/7 by dialing 800-493-7562.
Similarly, you are able to visit us during lobby hours at any TD Store for help. To take a look at TD Stores near you please visit http://bit.ly/TDStores.
We hope this helps, Michael and have a good day.
Megan K, Mount Laurel
October 7, 2015 12:15:04 PM
1 person recommended this