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July 27, 2015 12:44:30 PM
In reply to William, burlington
Good afternoon, William, and thank you for connecting with us here on TD Helps. There are a couple of ways you may obtain your account number and we'd be glad to provide the options here.
First, your account number can be found on the paper statement which is located at the right top corner of the page. If you have any checks with you, the account number would be the second set of numbers located at the bottom of the check. Please check out this link for more information http://bit.ly/1qH2i2K. Please be informed that for the security of your account information, we do not provide account numbers via TD Helps, e-mail, or over the phone.
Another way to locate your account number is via Online Banking. If you are enrolled for our Online Banking, please click on the "Accounts" tab and you should be able to view your account numbers on the next screen. If you are currently not utilizing TD Bank Online Banking but would like to be enrolled, please review the following information. Even though the account number is needed to use the self-service feature via http://bit.ly/1lU2qfY to enroll for Online Banking, we are happy to say, there are other ways you can enroll. You can contact us directly at 1-888-751-9000 to speak with one of our Banking Specialists. After proper account verification, our Specialists would be happy to help you set up your Online Banking! If you are unable to verify your account or if you prefer to sit with a Store Customer Service Representative, you may also visit us during lobby hours at a nearby TD Store. Please visit http://bit.ly/TDStores to find out TD Store locations near you. While you're at the Store, they will be able to provide you with your account number in person after verifying you with your valid photo ID. They can also assist you with Online Banking enrollment.
We hope you find our answer helpful and please don't hesitate to return to TD Helps if you have any further questions, William.
Justin B, Mount Laurel
July 27, 2015 12:45:14 PM