Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
We're traveling abroad and we'd like to know what the limits are.
July 27, 2015 01:36:07 PM
6 people recommended this |
In reply to Samar, Burlington
Thank you for stopping by TD Helps today, Samar.
or the protection of your account, your TD Debit or ATM Card has daily limits placed on it. For more information on your daily limit amounts, please take a look at our Personal Deposit Account Agreement: http://bit.ly/1kb17UQ (Pages 43 & 44).
If you are expecting to spend more than what is permitted on your daily limit, we do have a few options available to increase this limit. You can call us directly 24/7 at 888-751-9000 and after account verification, one of our dedicated Customer Service Representatives can request the increase for you.
You can also send us a written request via fax. You can send the fax to our Fulfillment Team at 856-533-1138, and please include the following information:
• Subject: Limit Increase • Account Number • Debit/ATM Card Number • Your Name • Contact Telephone Number • A Statement indicating to 'Please increase my total daily Visa (or POS or ATM) limit to $X for the day.' • Your Signature
Another option for you would be to send us a Secure Message via your Online Banking account. Once you're logged in at http://bit.ly/1eaISlq, please click on the "Customer Service" tab and then select "Send a Message" located under the "Message Center" section. Your request should be completed within 24 hours.
If you have not enrolled, you can do so for free by following this link: http://bit.ly/1lU2qfY. You will need your account number, Social Security number, your email address and your current TD ATM/Debit card number. If you run into any problems enrolling or if you do not have a TD ATM/Debit card to enroll online, please call us 24/7 at 888-751-9000.
You may also visit your local TD Bank during lobby hours for assistance as well. Please visit: http://bit.ly/TDStores for a TD Bank location near you.
Please keep in mind that limit increases are only valid for 1 calendar day and the limits will return to the original amount after this time passes. If your request is received after 6:00 pm,, the increase will remain in effect for 1 additional calendar day.
Please note, if this is in regard to a Business Account, you can send us a secure message, fax us, or visit a local TD Store for further assistance.
Additionally, if you would like a permanent limit increase, please visit any TD Bank to make this request.
To avoid any interruptions to your TD Debit Card usage, we ask that you connect with us to place a Travel Notification on your account. You can do so by calling our 24/7 Customer Service Line at 888-751-9000. After account verification, our Specialists would be more than happy to help place a Travel Notification on your account. If you prefer, you could also visit your local TD Bank Store.
By placing a Travel Notification, this will help us be aware if we see foreign transactions on your account. Also, please be informed that for your protection we will continue to monitor your card activity even when a notification is set. We also recommend carrying more than one method of payment while traveling, just in case you encounter any acceptance issues. For more travel tips while overseas, please visit http://bit.ly/1gDrDYu. You may also want to review our international travel tips frequently asked questions by clicking here: http://bit.ly/1ltwDDc.
We'd also like to share that your TD Visa Debit Card is convenient, secure and rewarding - so you can shop and bank with confidence. You can use your debit card at millions of locations that accept VISA across the globe.
When traveling, you can make an ATM withdrawal from any machine that displays the VISA or NYCE logo. We encourage you to check out our current fee schedule, http://bit.ly/1cTejgt, as it outlines any applicable fees that may come into play when you use your Debit Card out of the country. If you are unable to find an ATM that is compatible, with the TD Bank Debit Card, it may be used to obtain a VISA Cash Advance.
We hope this helps, Samar and have a safe trip!
Alara B, Mount Laurel
July 27, 2015 01:39:57 PM