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October 23, 2014 11:49:42 AM
1 person recommended this |
In reply to Kimberly, Palatka
We appreciate you choosing to reach out to us on TD Helps today, Kimberly.
Overdraft fees apply to all account overdrafts whether the item is paid for or returned, PD normally stands for Paid. We invite you to visit http://bit.ly/1cTejgt for our current Personal Fee Schedule.
As we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum. To better assist you, you may call us at 888-751-9000 24/7 for additional assistance. As always, you have the option of speaking with a Customer Service Representative in person at any of our TD Bank Stores. For a listing of locations and hours, please look here: http://bit.ly/TDStores. Additionally, if you are enrolled for online banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see and option to "Send a secure message" located in the “Message Center”. If you have not enrolled, please call us 24/7 at 800-493-7562 to speak with our Digital Banking Specialists.
You may also considering signing up for a form of overdraft protection to avoid this type of fees in the future.
A form of overdraft protection that TD Bank offers is an option to link a TD Savings account to your personal TD Checking account as a Savings Overdraft Account. In the case of an overdraft situation, as long as there are sufficient funds in the Savings account to cover the negative balance in the Checking account, funds will automatically be transferred. For more specific information please take a look here: http://bit.ly/1lmjVaq. You may request this option by calling us at 1-888-751-9000, after account verification, any one of our dedicated Banking Specialists would be happy to help! You may also visit us during lobby hours at any TD Bank Store for further assistance.
If you do not have a Savings account, please take a moment to review the different types of Savings accounts TD Bank offers here: http://bit.ly/1qFEY8j or feel free to check out our Savings Selector Tool for a customized recommendation by taking a look here: http://bit.ly/1hXi2wF. You can open the account Online, over the phone at the number provided above, or at a TD Bank Store.
We would also like to make you aware that we offer TD Debit Card Advance service. We recommend to take a look here: http://bit.ly/1voNBCy for all the details of this service.
Similarly, you can apply for a TD Moneyline Overdraft Protection. For more specific information on this type of overdraft protection take a look here: http://bit.ly/J7b4XR. You can apply online via this link or you can give us a call 24/7 at 800-937-5020.
We hope you find this helpful and please enjoy the rest of your day!
Sandy D, Mount Laurel
October 23, 2014 12:38:58 PM