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August 30, 2017 10:25:21 AM
In reply to Liz, Whistler
Good morning, Liz. Thanks for reaching out to us!
It sounds like this may be a transaction on your account that you're unfamiliar with. We also see that you're writing to us from Whistler. Please know you've reached us here at TD Bank in the United States. We believe your question may be in regard to an account with TD Canada Trust and we'd like to get you in touch with them for additional info about this transaction.
You can start by posing your question to our friends at TD Helps in Canada, by clicking here: https://go.td.com/1QBOF4U. We also recommend speaking with a representative at TD Canada Trust directly so they can look at your specific account. You can reach their 24/7 Customer Service line at 866-222-3456. We also want to provide you with a link to all of TD Canada Trust's contact info. You can find that by clicking here: https://go.td.com/2tp27BR.
We're certain they'll be able to provide you with any info they have about this transaction.
If we misunderstood and this is in regard to an account you hold with us here at TD Bank, we will want to take a look at your account. As TD Helps is considered an unsecure forum, we do not have access to specific account information. Please give us a call 24/7 at 888-751-9000 or stop in to see us at a local TD Bank Store. To find one near you, please click here: https://go.td.com/1nq31dc.
We hope you're having a great day, Liz!
Candice A, Mount Laurel
August 30, 2017 10:25:40 AM