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What is the $10 service charge on my 60+ checking account? I have always maintained a balance far in excess of the minimum daily balance. And the combined balance for my simple savings and 60+ savings is considerably higher than the required minimum.
Georgia, Forest Hills, NY
July 18, 2017 01:56:01 PM
In reply to Georgia, Forest Hills, NY
This is a great question, Georgia, and we appreciate you coming to TD Helps today.
Depending on your account type, a monthly Maintenance Fee is assessed anytime your account balance falls below your daily minimum balance during your statement period. The fee will show on up on the last day of your statement cycle.
From your inquiry, it sounds as if you have a TD 60 Plus Checking account. For more information on our TD 60 Plus Checking, we invite you to take a look here: https://go.td.com/2hrj1LA. If this is not the account type you have, you may confirm this information by simply viewing your statements. If you do not have a paper statement handy, that's okay! You may view this information via your Online Banking.
If you have not enrolled yet, you can do so for free here: https://go.td.com/1lU2qfY. You will need your Social Security number, your TD Bank ATM/Visa Debit Card, your account number, and your e-mail address. If you do not have a debit or ATM card, or if you need any assistance enrolling, please call 800-751-9000 to speak with one of our Banking Specialists, available 24/7.
Once you've successfully enrolled, and have logged in, if it's not already selected, please click on the tab that reads 'Accounts'. Next, you'll want to click on the account you are referring to, followed by the green 'Statements and Notices' tab. Here, you may view and print your statements, and you'll be able to determine your account type by viewing the top, left hand side of your statement.
If you would like to connect with us directly, please feel free to contact us at the number listed above to speak with our Banking Specialists. After account verification, our Specialists would be more than happy to review your account with you. Or if you prefer, you can stop by any TD Bank location during lobby hours. To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR.
You may also send us a Secure Message. To send a secure message, you will first want to log into your TD Bank online profile by clicking here: https://go.td.com/1eaISlq. Once you've successfully logged in, look for the 'Message Center' on the left hand side and select 'Send a secure message'.
If you have downloaded our mobile banking app for your smartphone, you may also use this method to send a secure message. From your Mobile Banking, log in and select 'Send a Secure Message' from the side Menu. We generally respond within 24 hours or less.
We hope this helps clear up any confusion, Georgia. Enjoy the rest of your day!
Brittany M, Mount Laurel
July 18, 2017 01:56:23 PM