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September 16, 2015 05:49:53 PM
1 person recommended this |
In reply to Stacey, Ludlow
We understand your concern, Stacey and we'd be glad to review maintenance fees.
On some of our accounts, there is a minimum daily balance required in order to avoid a monthly maintenance fee. If your account falls below the required minimum, the maintenance fee would be assessed on the last day of your statement cycle.
Based on your question, it sounds as though you have a TD Convenience Checking account. To learn more about this account type and any fees that may be assessed please visit here: http://bit.ly/18IVtY0.
Because we do not have access to your personal information since this is considered an unsecured forum, we encourage you to contact our 24/7 Banking Specialists at 888-751-9000 and a Representative would be happy to review your account with you to determine why the fee was assessed.
If you'd prefer, you also have the option of sending a Secure Message through Online Banking. If you are not enrolled in Online Banking and would like to be, please click here to begin: http://bit.ly/1lU2qfY. Once you are enrolled, please sign into your account at http://bit.ly/1eaISlq and click on the "Customer Service" tab and then select "Send a Message."
You may also visit any TD Bank location during lobby hours for assistance as well. Please visit: http://bit.ly/TDStores to find location near you.
We hope this clears things up, Stacey and have a good day.
Megan K, Mount Laurel
September 16, 2015 05:50:21 PM
1 person recommended this